We are looking for a detail-oriented individual to join our team as a Travel Consultant . Their responsibilities will include

Duties & Responsibilities

– Serve as the first point of contact for all travel inquiries, providing prompt and professional customer service

– Respond to customer questions and requests in a timely and accurate manner

-Use strong interpersonal skills to build relationships with customers and co-workers

– Proactively manage customer expectations, keeping them updated on changes or delays

– Effectively handle customer complaints and escalate when necessary

– Maintain up-to-date knowledge of company policies and procedures

– Process customer bookings and reservations in an efficient and accurate manner

-Perform administrative tasks as needed, such as processing quotations, invoices and receipting.

Qualifications/Requirements:

-Computer literate, MS Office, Word, Excel, Outlook
– Combination of experience and training (diploma/degree level) which provides the required knowledge, skills, and abilities.
– Attention to detail

Job Experience: No Requirements

Work Hours: 8

Level of Education: Professional Certificate.