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10 Oct 2023
Branch Supervisor – Ndola at FSG Zambia Ltd
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- Company: FSG Zambia Ltd
- Location: Zambia
- State: Ndola
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
Job Description
1. OUTLINE:
JOB TITLE: Branch Supervisor
BRANCH:
DEPARTMENT: Operations
REPORTS TO: Executive Director
2. ORGANOGRAM:
Your position is in the highlighted box.
Executive Director
Branch Supervisor
3. PURPOSE OF THE JOB:
To coordinate and ensure smoother day to day operations and promote robust business at branch level.
4. KEY PERFORMANCE AREAS:
- To ensure opening and closing times are adhered to
- To ensure all electrical and mechanical assets are accounted for and fully functional
- To monitor all body movements in and out and ensure that all funeral schedules are in place
- To monitor all vehicle movements, fuel consumption and usage and ensure log books are accordingly completed
- To set up vehicle maintenance plan for the branch
- To reconcile all sales at the end of every day and ensure deposits are done accordingly
- To manage stock and assist in selling of company products and services
- On daily basis, ensure that all funeral claims are cleared and ready
- To provide complete details on the performance of the branch on a monthly basis in the form of a written report
- To manage people in a more progressive approach towards good customer service
5. EDUCATIONAL REQUIREMENTS:
- Degree/Diploma in a business related field with background in accounts, sales & marketing
- Certificate in Computer applications
6. REQUIRED COMPETENCIES:
- Effective communication at all levels
- Subordinate effectiveness
- Highly assertive
- Ability to facilitate and impart knowledge through training
- Pro-active and Innovative
- Ability to make good and timely business decisions
- Results orientated
- Computer literacy (word, excel etc)
- Should have an eye for details