Buks Haulage Limited is inviting applications from suitably qualified candidates to fill the following vacant position.

IT Assistant

Reporting to: IT Manager

JOB DESCRIPTION

Diagnose, repair, install and maintain hardware and software components to ensure the smooth running of all company I.T systems.

RESPONSIBILITIES

• Install, upgrade, and maintain fleet telematics hardware & software components
• Keep systems up to date through regular upgrades
• Monitor networking equipment and servers
• Assist with the design, implementation, and ongoing support of new software and features
• Monitor web performance, network availability, and security
• Provide technical support to users
• Respond to IT issues, hardware, software, networking, etc.
• Modify configurations, utilities, software, etc.
• Set up equipment and profiles for new users
• Perform data backups
• Install and update network system improvements as needed
• Maintain I.T equipment inventory, technical documentation, and expenses

REQUIREMENTS

• At least three years’ experience as an I.T Technician or relevant position
• Relevant I.T qualification (A+ / N+ certification preferred)
• Telematics/satellite tracking experience advantageous
• Be willing to occasionally work after hours and weekends
• Be willing to travel occasionally
• Proficient with Microsoft 365 Enterprise Administration
• Proficient with Windows & MAC OS.
• Ability to troubleshoot and resolve multiple issues
• Ability to multitask, prioritize, and manage time efficiently
• Excellent verbal and written communication skills
• Up-to-date knowledge of new systems, information, software, and upgrades
• Full Grade 12 school certificate